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Fresh from my own pain....when Concept Testing is Impossible:
- When the idea is an experience. There are some things that you simply have to try before you know if you'll like them.
- When the idea is new. If the idea is new, customers can't understand it or they can't believe it.
- When you can't reach your customers. You're supposed to be able to reach your target audience - how else will you have a product? But it can be very hard to reach them for testing. But what about customers that reach each other through viral activity? A viral test? Maybe on Opposite Day when everyone forwards the most boring links they have ever seen.
- When it's an idea that is anti-test environment. No one likes surveys, especially marketing surveys. And what if you're a college student? What if you are a person who cannot even be motivated to do homework?
Solution: throw the idea out there, and improve it iteratively. With tiny resources at hand, this means starting with a kernel of a product.
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